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Get your questions answered.

Frequently Asked Questions

If I sign up for internet service with WMTel, do I have to use an assigned WMTel email address for my personal email addresses?

No. We do not assign email addresses to our customers. You can continue to use one of the many free email services available (i.e. gmail, yahoo, etc).

What services can I get with WMTel?

WMTel offers you the opportunity to connect with services including fast High Speed Internet and Home Phone services (Woolstock Only).

How much does it cost to get wireless internet installed?

The total cost to get started is just the 1st Month of Service (plus installation fee if applicable). That’s it! No hidden fees with WMTel.net.

Is there a term contract to sign up for internet with WMTel?

No. We do not require contracts. You pay by the month so you don’t have to worry about getting out of a contract if life throws you a curveball. 

Does WMTel offer TV services?

WMTel’s fast internet service allows customers to “cut the cord” and potentially save hundreds of dollars per year compared to subscribing to traditional TV services. Streaming TV through WMTel’s fast internet service allows customers to subscribe to video more aligned with their viewing habits. Customers can choose Hulu, Netflix, YouTubeTV, Sling, fuboTV, and many other options for their TV viewing. Some options provide local/network channels. Customers can also choose to purchase an antenna to pick up those channels.

What if I want to use my own wireless router? Is that allowed?

You can absolutely use your own wireless router. As long our technician can just plug it into our equipment, there is no charge. If it needs to be configured or set up completely, there will be a $60 charge, The technician will inform you of this beforehand.

Where is your tech support located?

We do tech support differently than a lot of companies. If you call in after hours and leave a message one of our techs, based here in Woolstock, will look at your connection. Next, they will call you back to troubleshoot or  to schedule you for the next business day. That’s right, if we need to send a tech out, it will most likely be the next business day. No waiting weeks for someone to come from out of the area.

About Us

The Woolstock Mutual Telephone Association (WMTel) is located in Woolstock, Iowa, a small  rural community on the southern edge of Wright County. Woolstock has the distinction of being the only city in the United States with the name of Woolstock and the birthplace of George Reeves of the fame 1950’s Superman.

Contact Us

Office Hours
Monday-Friday: 8am-4pm
Saturday and Sunday: Closed

Local Office
227 W. Herman Street
Woolstock, IA 50599

Call
515-839-5571

CALL US

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    • Internet Service Areas
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