WMTel will be moving from its legacy billing and payment system to the Paymentus billing and payment system. This migration will enable you to pay your bill using a variety of new payment methods. The new system will be live on Feb 25th, 2025.
Any existing online billing accounts created on or before Feb 24th will be moved over and will have the same credentials as you have now. If you don’t have an online billing account set up prior to the 25th, you will need to create a new one.
Customers can pay their bill in a number of ways including credit cards (Visa, Mastercard, and Discover), PayPal, PayPal Credit, Venmo, Apple Pay and Google Pay digital wallets, and ACH/eCheck. You can also sign up for automated payments through AutoPay.
All AutoPay customers will automatically have their information transferred to the new system. No actions are needed.
You can enroll in AutoPay within the new Customer Portal. Complete your enrollment by registering within the Customer Portal, and then by“AutoPay” in the left-hand navigation bar. Select “Add Schedule” to schedule your payment. You can also edit payment information by clicking “Accounts” in the left-hand navigation bar, and then select “AutoPay.”
Your new bill will be located using the same URL as the previous bill by clicking the link on the top of this page.
Rest assured, all payment data and customer information are safeguarded by our trusted third-party billing and payment vendor, Paymentus. For more information on their security measures, please visit Paymentus.com/billing-payments/.
